Terms of Service

These terms are the agreement between you and BigDealSocial ("we", "us"), of Amsterdam, Netherlands, covering your use of the BigDealSocial service. By creating an account you accept them.

1. The service

BigDealSocial watches X (Twitter) accounts and keywords you choose, drafts replies and original posts with AI, and schedules and publishes posts to your connected X account. We may add, change or remove features as the product develops.

2. Your account

You need an account to use the service. Keep your password and any agent API keys to yourself — you are responsible for what happens under your account. Tell us at info@bigdealsocial.com if you think someone else has access. You must be at least 16 years old.

3. Your content, and who owns what

Everything you write or publish through BigDealSocial is yours. You keep all rights to it. You grant us only the licence we need to operate the service — storing your drafts, showing them back to you, and publishing them to X when you schedule them.

The service itself, including its software and design, remains ours.

4. AI-generated drafts

The AI suggests reply angles, post ideas, and rewrites. Treat every one as a draft. They can be wrong, generic, or inappropriate for your situation, and nothing is published without your instruction. You are responsible for what goes out under your name. Read it before you send it.

5. Acceptable use

Don't use BigDealSocial to:

• Break the law, or infringe anyone's rights
• Post spam, harassment, hate speech, or deliberate misinformation
• Impersonate anyone
• Violate the X Terms of Service or its automation and platform-manipulation rules
• Attack, overload, or reverse-engineer the service, or resell access to it

You must follow X's own rules when using BigDealSocial. If X suspends or restricts your account, that's between you and X.

6. Third-party services

BigDealSocial depends on X, Anthropic, Telegram and others. If one of them changes its API, prices, or terms, features that rely on it may change or stop working. We'll do what we reasonably can, but we don't control those services.

7. Plans and payment

There is a free plan. Paid plans are billed in advance, monthly or yearly, through Stripe, and renew automatically until you cancel.

Cancel any time — your plan stays active until the end of the period you've paid for, then drops to the free plan. We don't give pro-rated refunds for partial periods, except where consumer law requires it. If we change prices we'll tell you at least 30 days beforehand.

Not paying may mean losing access to paid features. Your data isn't deleted for non-payment.

8. Cancellation and termination

You can delete your account at any time from your settings. We may suspend or close an account that breaks these terms, or that puts the service or other users at risk — we'll tell you why unless the law prevents us.

9. Availability

We aim to keep BigDealSocial running, but we don't promise uninterrupted service. We may take it down for maintenance, and things sometimes break. The service is provided "as is", without warranties beyond those the law requires.

10. Liability

To the fullest extent the law allows, we are not liable for indirect or consequential losses — including lost followers, lost revenue, lost opportunities, or damage to reputation. Where we are liable, our total liability is capped at what you paid us in the twelve months before the claim. Nothing here limits liability that cannot legally be limited, and your statutory rights as a consumer are unaffected.

11. Changes to these terms

We may update these terms. If a change matters, we'll email you before it takes effect. Continuing to use the service afterwards means you accept the new version.

12. Governing law

Dutch law governs these terms, and the courts of Amsterdam have jurisdiction. If you're a consumer, you keep the protections of the law where you live.

13. Contact

BigDealSocial, Amsterdam, Netherlands — info@bigdealsocial.com